DJI Store Virginia Provides Firmware Upgrade, operation training, Maintenance and Repair services to all DJI products. Our service fee policy is posted below.
- All DJI product firmware upgrade or activation is subject to 0.5 hour ($30) service fee. The firmware upgrade service fee will be waived if the drone/device was purchased in our store within 3 months.
- We charge $65/ hour to DJI Product training. We usually charge 1 hour ($65) to basic operation training. For advanced training, please talk to our staff to make an appointment.
- All repairs are subject to mandatory diagnostic fee (0.5 hour for $30). The diagnostic fee will be waived if the drone/device was purchased in our store in 1 year.
- Purchasing accessories or/and repair parts is not eligible to waive service fees.